Citizens Advice Basingstoke and Tadley

The charity for your community

Call: 03444 111306

Basingstoke Citizens Advice Bureau CAB Plaque entrance

Citizens Advice Basingstoke

The Discovery Centre

19-20 Westminster House

Potters Walk, Town Centre (Festival Place)

Basingstoke, RG21 7LS

Click here for map


Call ADVICELINE on 03444 111306

click here for information about call charges



You can call into our office at these times:








Thursday: Phone/pre-booked appointments only

Please call the adviceline number 03444 111306 for an initial assessment


email us. Please only use this for general enquiries and not for advice.


Outreach services

We also provides outreach services at

The Hospital site (in-patients only)

Home visits by prior appointment only



10am - 3.30pm

10am - 3.30pm

10am - 6.30pm

10am - 3.30pm

10am - 12noon

Online 'self-help' advice

The Citizens Advice self-help website has practical, reliable information to help you solve your problems.


Adviceguide also includes frequently asked questions in other languages.


Quick links


If you would like to receive personal email advice from one of our advisers, please select the advice form most relevant to you, which you can fill in and submit online. We will send advice to the email address you provide.


If you have more than one problem, please submit separate forms.


Please select one of the following forms:


For immigration advice, please go to the UK Border Agency website


If you still need our help, please fill in the form and an adviser will call you back to discuss your needs.

When you contact us we will welcome you and let you know what services we have available.

If you phone us, or drop in, you will be able to speak with an assessor who will identify the most appropriate way for us to give you the help that is needed.

Depending on your particular needs, we may make an appointment to discuss your problem further – in person, by phone or on email. Alternatively, we may provide you with more information to take away, or direct you to a different organisation that is better placed to help you.

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