Basingstoke and Tadley

Contact Citizens Advice Tadley


Citizens Advice Tadley was founded in 1985 and since then we have provided advice, support and information to local people .

As well as our core advice service we also provide more specialist help through our Community Care and Hampshire Macmillan Citizens Advice Service caseworkers. Another of our projects allows our benefit specialist to be able to give extra help to clients who are appealing benefit decisions including support with preparing for and attending tribunal hearings. We also host Pension Wise appointments which offer free and impartial government guidance about defined contribution pension options. In addition to our advice sessions in Tadley, we offer a weekly outreach service in Burghfield for general advice.

These are just examples of the the sort of help we can provide and our service is constantly evolving to try to meet the needs of our clients.

Take a look here to see Citizens Advice webchat service.

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Tadley Address

Free car park behind the building!

Franklin Avenue
Hampshire, RG26 4ET

Admin Line: 0118 981 7567
Advice Line: 03444 111 306 (same local call cost)


Opening Times
Email Advice / Confidentiality and Data Protection

If you would like to receive personal email advice from one of our advisers, please submit the enquiry form below. We will respond to the email address you provide.


We will keep all details of your enquiry entirely confidential within our service. However, you should be aware that the Internet is not completely secure and that a record of the messages that you send and receive may be kept on the computer you are using, or on other computers in the network.

Email Privacy and Data Protection

We collect and use information about you to help solve your problems, improve our services and tackle wider issues in society that affect people's lives.

We always let you decide what you're comfortable telling us, explain why we need your information  and keep it confidential. When we keep something you tell us, we:

only access it when we have a good reason

only share what is necessary and relevant

don’t sell it to commercial organisations

You can decide exactly what information you are happy to tell us. We’ll use the information because we have a ‘legitimate interest’ to do so for the purpose of providing you with advice and carrying out research.

When we ask for more private information about you, like any health conditions or ethnicity, we will need to get your consent. This is because this information is treated in a special way by the law. You can always withdraw this consent and request we remove what you told us

We are registered with the Information Commissioner's Office under Z9752135 and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy at for more information on how your personal data will be processed and stored.

Citizens Advice will return information to the email address of the sender only. If an email from Citizens Advice contains sensitive personal data about you, Citizens Advice will only send with your consent and will protect it by encrypting it. It is the sole responsibility of the sender to secure the privacy of this correspondence.

If you are concerned about confidentiality, then please contact us by phone or in person.

If you would like to recieve personal email advice from one of our advisers, please submit the enquiry form below. We will respond to the email address you provide.

Click here to view our Privacy Policy

Tadley's 2017/2018 Annual Report

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